Q: What is GHL Rewards Member?

A: GHL Rewards Member is a loyalty rewards programme that is distinguished by 3 tiers which enables a member to enjoy special deals and save the deals, exclusive privileges and benefit consistently during your purchase at our participating outlets.

Q: How does GHL Rewards Member work?

A: As a GHL Rewards Member, you can accumulate points, collect stamps or enjoy the special offers available by presenting your e-card before a purchase.

Q: How can I apply for GHL Rewards Member?

A: You may apply GHL Rewards via GHLG Facebook Messenger or web browser link https://bit.ly/34UASlL.

Q: Who can join GHL Rewards Member?

A: All individuals with a valid Malaysia handphone number are eligible to apply and join GHL Rewards Member at zero cost for the moment.

Q: Can I still accumulate my points if I did not show my GHL Rewards member after purchase?

A: No. Members are strongly advised to check their points within 7 working days after their full payment. Failure to do so will result in no points being awarded and all backdated request will not be entertained.

Q: Can I still get my privileges or special offers/ deals if I did not show my GHL Rewards member after purchase?

A: No. GHL Rewards Member e-card or QR code must be shown and scanned during a transaction in order to enjoy the member’s privileges or special offers.

Q: Will I get my accumulation immediately after making a purchase?

A: GHL Rewards points will only be issued upon full payment and will take up to 7 working days to be updated into your membership account.

Q: How do I check my points or Tier level in my account?

A: Your name, membership tier and points will appear on the first page upon signing in to GHL Rewards.

Q: Is there any expiry date to my points?

A: No, there is no expiry date for the points.

Q: Can I transfer or combine my points with other members?

A: No. Transferring or combining of points with other members are not permitted.

Q: What is the point structure of GHL Rewards Member?

A: There's 3 level membership tier.

• Silver Member - 0 to 1500 points: Earn 1 point for every RM1 nett spent.
• Gold Member - 1501 to 5000 points: Earn 2 points for every RM1 nett spent.
• Platinum Member - 5001points & above): Earn 3 points for every RM1 nett spent.

Q: How do I enjoy the Partners Privileges?

A: We will update our Rewards List from time to time. You can login to your account and browse our Rewards offer anytime at your convenient. Choose and redeem to enjoy the privileges. Show the privileges you have redeemed during your visit to our participating outlets.

Q: What other benefits do I get as a GHL Rewards Member?

A: Special offers, birthday rewards, gifts and many more privileges will be updated from time to time. Subscribe to our Telegram channel to get the latest updates and privileges as GHL Rewards members.

Q: What if I lose my GHL Rewards e-card?

A: You can always sign in to your membership via a web browser or Facebook Messenger. You will only lose your membership if you change your handphone number.

___________________________________________________________________________